At Lagersmith we take pride in getting the products you need, to your facility in a timely and efficient manner. We will make every effort to make sure product(s) arrive in quality condition. Based on the total quantity and product mix Lagersmiths logistics team will use their best judgement for shipping options, using UPS for parcel and LTL carriers for freight.
No pallet deposits are assessed. Customer is responsible for all Dunnage (pallet, slip sheets and top frames) until it is picked up. Lagersmith will work with your team to arrange pickup of the Dunnage from your facility and cover freight charges. Customer will be charged for any missing or damaged pallets, top frames, and slip sheets.
Lagersmith does not recommend shipping less than a full truckload (FTL) of cans (25 pallets) due to the increased possibility of shifting/damages. Customers requesting less than a FTL of cans are assuming the risk of damaged cans. Up to 5% damage of cans is common during LTL shipping.